Terms of use

These terms apply when you use Yardz, run by [Legal entity name] ("we"). By creating an account you agree to them. If you use Yardz for work, you also agree on behalf of your firm.

What Yardz is, and isn't

Yardz is a shared progress tracker for property moves. It shows what's done, what's next and who it's waiting on, and helps people keep in touch. Yardz doesn't give legal, financial or mortgage advice, and it isn't your conveyancer, agent or broker. Our guides explain the process in general terms. Always rely on your own professionals for advice about your move.

Your account

• Give us accurate details and keep your sign-in details to yourself.
• One account per person. You can hold different roles (buyer now, seller later) on the same account.
• Tell us straight away if you think someone else has used your account.

Using Yardz fairly

• Only add moves you're genuinely involved in, and only invite people who are.
• Don't upload anything you don't have the right to share.
• Be honest in tasks, updates and reviews. Our review policy applies to every review.
• Don't try to get around our security, scrape data or misuse other people's details.
• Be courteous. Messages are for the move, not for harassment or marketing.

Professionals

• You confirm you're authorised to act for your firm and that the registrations you give us are yours.
• Using Yardz doesn't change your professional duties to your clients, or your own regulator's rules on client confidentiality and record keeping.
• You may reply to reviews and raise a dispute under our dispute policy.
• Rankings and scores are based only on verified review data. Nobody can pay to rank higher.

Your content

You keep ownership of what you put on Yardz. You give us permission to store it and show it to the people on your move so Yardz can work, and to use anonymised information to improve the service and understand the market. Our privacy notice explains how we handle personal data.

Availability and changes

We work hard to keep Yardz running and your data safe, but we can't promise it will always be available or error-free. Don't rely on Yardz as the only record of anything important about your move: your conveyancer holds the formal record. We may change or stop features, and we'll give reasonable notice of changes that affect you.

Our responsibility to you

Nothing in these terms limits liability that can't legally be limited, including for death or personal injury caused by negligence, or for fraud. Otherwise, we're not responsible for decisions you or your professionals make, for delays in your move, or for losses that weren't foreseeable. If you're a consumer, you also have your legal rights under consumer law.

Closing an account

You can close your account at any time. We may suspend or close an account that breaks these terms, after telling you why where we can.

The law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings there. Questions? Email hello@yardz.co.uk.